Delivery

Christmas Delivery 

*Please note our dispatch times are slightly longer due to the Christmas period*

*Our warehouse will be shut from 24th December (cut off for orders is 23rd December at 3pm) until the 29th December – any orders placed between this time won’t be dispatched until 29th of December* 

*We are then closed again between 31st December – 4th January any orders placed between this time won’t be dispatched until the 4th of January*

Iso-clean offers DPD Delivery on all UK orders. We have a variety of express services available.

Orders are usually dispatched the same day when placed before 12:00 pm Mon-Fri. It should normally take 3-5 working days for delivery.

DPD Orders placed before 12:00 pm are usually dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day. 

Express Delivery

Express delivery is available from only £2.95. We dispatch our express orders via three different delivery options. The services available are Royal Mail 24 Tracked (not guaranteed), DPD (guaranteed) or Royal Mail Special Delivery before 1:00 pm (guaranteed). Royal Mail Special Delivery is our only guaranteed Saturday service.

DPD express delivery service includes door to door tracking, SMS alerts and a one-hour time slot for delivery so you know exactly when to expect your beauty goodies!

International Delivery

Please note that some International orders may be subject to an extra customs charge that is payable by the customer, this includes Northern Ireland.

Eco-Friendly Packaging

We’re proud to announce that our mailing bags are made of completely recycled polythene and our bubble wrap is 100% bio-degradable.

Iso-clean accepts no responsibility for transport delays or circumstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you or Royal Mail may deliver to a neighbour. Recipients can opt-out of Delivery to a neighbour and can also nominate a specific neighbour if they wish. Details of how to do so can be found here: https://www.royalmail.com/personal/receiving-mail/delivery-to-neighbour

We do not allow collections.

Hazardous Materials (HAZMAT)

Please note that Royal Mail currently class nail polishes, flammable liquids and aerosols as “hazardous materials” and will only accept a limited number of these per parcel.

If your purchase exceeds the limits below then it will be delivered via an alternative method; Hermes if standard delivery is selected and DPD if express delivery is selected.

Limits:

  • 4x nail polishes
  • 2x aerosols
  • Aerosols over 500ml
  • No flammable liquids can be shipped via Royal Mail
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